7 Tips for Better, Faster Employee Communication in a Crisis
In a crisis, employees are arguably your most important stakeholders. Yet often they are overlooked in the midst of managing […]
Fiat Chrysler’s Crisis Triple Whammy
Auto recalls have been big news for the past couple of years. Google any automaker, and you will find information […]
Wendy’s Sued Over Data Breach
As could be expected, the Wendy’s data breach saga continues. A proposed class action lawsuit was filed by a credit […]
Balancing Public Relations Needs with Legal Concerns in a Crisis
Public relations professionals and attorneys often are accused of having opposing goals in crisis communication. While PR pros usually are […]
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When a business crisis erupts, time is of the essence. Executives no longer have the luxury of hours or days before they respond to stakeholders and the media. Today, with a 24-hour news cycle, rabid social media and “citizen journalists” numbering in the tens of thousands, organization leaders must be prepared to respond in minutes.
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Latest Posts
You Need More than a Business Continuity Plan
Business continuity and crisis management are increasingly on the minds of organizational leaders worldwide. As well they should be. Many […]
Does your company have a crisis communication plan?
A company’s reputation can take years to build, yet it can be destroyed in the blink of an eye due […]
CDC Faces Yet Another Problem: A Tarnished Image
Mishandled anthrax samples. Mishandled avian influenza samples. And now, a case of Ebola in Dallas. It’s been a tough year […]
“Do You Sell a fill-in-the-blank Crisis Plan?”
My colleague rightly believed that such an approach was short sighted and she was working to bolster her argument with […]