7 Tips for Better, Faster Employee Communication in a Crisis
In a crisis, employees are arguably your most important stakeholders. Yet often they are overlooked in the midst of managing […]
Fiat Chrysler’s Crisis Triple Whammy
Auto recalls have been big news for the past couple of years. Google any automaker, and you will find information […]
Wendy’s Sued Over Data Breach
As could be expected, the Wendy’s data breach saga continues. A proposed class action lawsuit was filed by a credit […]
Balancing Public Relations Needs with Legal Concerns in a Crisis
Public relations professionals and attorneys often are accused of having opposing goals in crisis communication. While PR pros usually are […]
About Us
When a business crisis erupts, time is of the essence. Executives no longer have the luxury of hours or days before they respond to stakeholders and the media. Today, with a 24-hour news cycle, rabid social media and “citizen journalists” numbering in the tens of thousands, organization leaders must be prepared to respond in minutes.
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Latest Posts
How Risk Management can Reduce the Cost of Your Insurance
There is no doubt that risk management can either lower or raise your insurance premium rates. It does not matter […]
You Need More than a Business Continuity Plan
Business continuity and crisis management are increasingly on the minds of organizational leaders worldwide. As well they should be. Many […]
Does your company have a crisis communication plan?
A company’s reputation can take years to build, yet it can be destroyed in the blink of an eye due […]
CDC Faces Yet Another Problem: A Tarnished Image
Mishandled anthrax samples. Mishandled avian influenza samples. And now, a case of Ebola in Dallas. It’s been a tough year […]